Frequently asked questions
What are the documents required for obtaining the Delivery Order from Groupage Logistics Services in Tanzania / Kenya ?
- Original/Telex Release B/L that is duly signed and stamped by Consignee and clearing agent.
- Consignee’s authorisation letter.
- ID copy of clearing agent.
- Payment deposit slip.
What types of goods can be shipped with a consolidator to Tanzania/Kenya?
Most consolidators can handle a wide variety of goods, including general cargo, household goods, electronics, and machinery. However, certain restricted items (such as hazardous materials, perishables) may have restrictions and will require special arrangements.
Do you handle customs clearance in Tanzania/Kenya?
Yes, we assist our clients with customs clearance through our partners who can handle the clearance process. It’s important to confirm whether this service is included in the package as otherwise the client will need to arrange customs clearance separately.
Can I ship personal belongings through Groupage Logistics Services?
Yes, we can accommodate both commercial and personal shipments, including household items or personal effects. Please be sure to check with the consolidator for any specific requirements or restrictions.
Are there any prohibited or restricted items for import to Tanzania?
Yes, certain items are restricted or prohibited for import into Tanzania, such as weapons, hazardous materials, and specific controlled substances. It’s important to consult your consolidator or the Tanzania Revenue Authority for up-to-date regulations.
Can the consolidator deliver my shipment to my address in Tanzania / Kenya?
Yes, we can offer “door-to-door” services. Please be sure to confirm this service and be aware of additional costs associated with final delivery.
To which destinations can you handle shipments through the port of Dar Es Salaam ?
Through the port of Dar es Salaam we can handle the cargo for Malawi, Zambia, DRC, Burundi and Rwanda.
Get in touch
Groupage Logistics Kenya Limited
1st Floor, Above APA Insurance Moi Avenue, Mombasa Kenya Contact: Meshack Ochieng Sande Email: [email protected] Phone: + 254 740 486 870
Groupage Logistics Tanzania Limited
5th Floor, Harbour View Towers Samora Avenue, Dar es Salaam Tanzania. Contact: Anil Kumar Email: [email protected] Phone: + 255 685 048 785